Frequently Asked Questions

You can book directly through WhatsApp (+212 631 211 796), call us, or use the booking form on our website. We respond within 1 hour during business hours. Direct booking guarantees the best prices - no platform fees!

Our minimum stay is 3 nights. For stays of 7 nights or more, we offer a 10% discount. Monthly rentals receive special rates - contact us for details.

We recommend booking at least 2 weeks in advance, especially during peak season (June-September) and holidays. Last-minute bookings are possible based on availability.

Yes, we require a 30% deposit to confirm your booking. The remaining balance is due upon arrival. The security deposit (€150) is fully refundable after inspection.

Free cancellation up to 7 days before arrival for full refund. 50% refund for cancellations 3-7 days before. No refund within 48 hours. Date changes are free subject to availability.

We are in the heart of Tangier, just 2 minutes walk from Tanger City Mall, 8 minutes walk to the beach, and 10 minutes drive to the Medina. The exact address is provided after booking confirmation.

Tangier Ibn Battouta Airport is 20 minutes away. Options: 1) Airport taxi (€15-20), 2) We can arrange pickup (€25), 3) Uber available, 4) Grand taxi from airport taxi stand.

Yes! Free secure parking is available on-site for all guests. The parking area is monitored 24/7. Street parking is also available nearby.

Plage Municipale (City Beach) is just 8 minutes walk. Achakkar Beach is 15 minutes by car, and the famous Cap Spartel beach is 20 minutes drive.

Tanger City Mall (2 min), restaurants (3-5 min), City Beach (8 min), supermarkets (5 min), pharmacy (3 min), ATMs and banks (5 min).

Full amenities include: High-speed WiFi (fiber), Smart TV with Netflix, fully equipped kitchen, washing machine, air conditioning, heating, iron, hair dryer, towels, bed linens, and basic toiletries.

Our 2-bedroom apartment comfortably accommodates 4 guests (2 double beds). We can provide an extra bed or baby crib for €10/night if needed. Maximum occupancy is 5 people.

Absolutely! We are very family-friendly. We provide baby cribs, high chairs, and the apartment is child-safe. The nearby mall has a kids play area, and the beach is perfect for families.

Yes! The kitchen is fully equipped with stove, oven, microwave, refrigerator, coffee maker, and all cooking utensils. Basic items like oil, salt, and spices are provided. Grocery stores are 5 minutes walk.

Yes, we have high-speed fiber optic internet (100 Mbps) perfect for remote work, video calls, and streaming. We also have a dedicated workspace with desk and comfortable chair.

Check-in is from 3:00 PM, check-out by 11:00 AM. Early check-in (from 10 AM) or late check-out (until 6 PM) available for €20 based on availability. We store luggage for free.

Weekly cleaning is included for stays of 7+ nights. Daily cleaning available for €15/day. Fresh towels and linens provided weekly or upon request.

Yes, we offer airport pickup (€25) and drop-off (€25). For round trip, special price of €40. We also arrange day trips to Chefchaouen, Asilah, and other destinations.

We provide 24/7 support via WhatsApp and phone. Our property manager lives nearby and can assist within 15 minutes. We speak Arabic, French, Spanish, and English.

Yes! We provide free local recommendations, help book restaurants, arrange tours (Chefchaouen, Asilah), and share insider tips for the best experiences in Tangier.

We accept: 1) Bank transfer (preferred), 2) Cash in EUR/USD/MAD, 3) PayPal (+3% fee), 4) Credit cards through secure payment link. Full payment details provided after booking.

Our listed price is €750 per week. Daily rate is €120/night (minimum 3 nights). Monthly rate is €2,200. Prices include all utilities and WiFi. No hidden fees!

Yes. Low season (Nov-March): €650/week. Mid season (April-May, Oct): €750/week. High season (June-Sept): €850/week. Christmas/New Year: €950/week.

Only a refundable security deposit of €150. All utilities, WiFi, parking, and weekly cleaning (7+ nights) are included. Tourist tax of 2.5 MAD (€0.25) per person per night.

7+ nights: 10% discount. 14+ nights: 15% discount. Monthly: 25% discount. Returning guests: 5% extra discount. Contact us for special rates.

City Beach (8 min walk) for convenience. Achakkar Beach (15 min drive) for camel rides. Cap Spartel (20 min) for sunset views. Dalia Beach (25 min) for crystal clear water.

Kasbah Museum (12 min), Caves of Hercules (20 min), Medina & Grand Socco (10 min), Cap Spartel Lighthouse (20 min), American Legation Museum (12 min).

El Morocco Club (5 min walk) for fine dining. Populaire Saveur de Poisson (8 min) for seafood. La Table du Marché (3 min) for French-Moroccan. Many cafes and restaurants within 5 minutes.

Yes! Chefchaouen (2 hours) - the blue city. Asilah (45 min) - artistic coastal town. Tetouan (1 hour) - UNESCO medina. Spanish Ceuta (1 hour). We help arrange all trips.

Very safe! Tangier is one of Morocco's safest cities with low crime rates. Tourist police are helpful. Our neighborhood is upscale and secure. Normal precautions apply as in any city.